CAR-BUYING QUESTIONS

Can Sophie help me while I'm at a dealership?

Yes. Pull up OffLot on your phone and ask Sophie by voice or text. Every vehicle page also has "At the dealership? Open lot mode," a checklist for matching the VIN, a walk-around, tires, a cold start and a test drive on your real route, plus questions to ask, like the out-the-door price in writing, removable add-ons, open recalls, remaining warranty and whether you can get an independent inspection.

General information, not legal or financial advice; rules vary by state and lender.

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